Our Policies

Privacy Policy:

Effective Date: July 1, 2025

At Beyond Belief Escape Rooms, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us through our website, contest forms, bookings, and other services.

1. Information We Collect
When you enter a contest, book an escape room experience, or interact with our services, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you provide when entering contests or booking rooms.
• Usage Data: Information about how you use our website, including browsing behavior, pages visited, and time spent.

2. How We Use Your Information
We use your information to:

• Process and manage contest entries and bookings.
• Send you updates about upcoming escape room experiences, promotions, and events.
• Respond to your inquiries and improve our services.
• Keep you informed about any changes to our services or policies.

3. Data Security
We take the protection of your personal data seriously. We use industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction.

4. Sharing Your Information
We will never sell, trade, or share your personal information with third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating our business, such as booking platforms or email communication services. These third parties are obligated to protect your data and are only allowed to use it for the purposes we specify.

5. Your Rights
You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Contact us if you have concerns about how we are handling your data.

6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and provide a more personalized experience. You can control cookie settings through your browser.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Beyond Belief Escape Rooms
5103 25th Street, Vernon, BC, V1T 8X2
Phone: 888-944-9565